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  1. Kaizo
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Platform

Performance Coaching with Kaizo

  • Inbox - Proactively monitor performance
  • Alerts : Real-time notifications on Team Performance
  • Would you like to work smart and improve performance?

Getting Started

  • Initial setup for the Scorecard
  • How to install Kaizo
  • Activate your Agents
  • Best practices Team Scorecard
  • Getting started with the Team Scorecard
  • Assessment Week
See all 7 articles

Kaizo Village

  • What's available in the Scorecard?
  • Get started with Missions
  • Get started with the Team House

Dojo Features

  • RR Challenge Feature (Dojo)
  • NRR Challenge Feature (Dojo)

Scorecard Features

  • Agent scorecard overview
  • How to correct a Negative Response Rate (NRR)
  • Activity Settings
  • Ticket settings
  • Channels Settings
  • Incident Drill-ins
See all 7 articles
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