Kaizo

Promoted articles

• How to install Kaizo
• Samurai feature enablement
• How to set up a QA scorecard in Kaizo?
• What is the best QA scorecard for my team?
• How can coaching help my agents to become CS champions?
• How can Kaizo help improve the performance of my team?
• Time spent per message
• Account Owner Checklist
• QA Expert Checklist
• Team Lead Checklist