Initial Set up
This section will help you to do first steps together with Kaizo, set up your workspace and walk you through the details of the Installation!
- How to install Kaizo - Zendesk
- Restricting the visibility of Kaizo - Zendesk
- Platform and Integrations
- Assign roles to your team
- New Role in Kaizo
- Separate agents into teams
- Team metrics update
- Customize the Scorecard
- Customize the ticket view
- 👀 Define the display of the activity
- Samurai feature enablement