When talking to your Agent in your 1:1 Meetings, it is important to provide feedback about their work.
Be sure to offer constructive feedback to raise awareness of mistakes, identify opportunities for improvement, establish an improvement plan, acknowledge achievements, and boost motivation for ongoing excellence!
What is constructive feedback?
Provide constructive feedback on your Agent's performance, balancing objectivity between positive and negative aspects.
Avoid overly positive feedback, as it may hinder learning, and refrain from solely negative feedback to prevent demotivation. (No one is perfect!)
Strive for a constructive and balanced approach💜
So how should I provide feedback to my Agents?
To provide constructive feedback to your Agents you need to follow these steps:
- 🌟 Begin positively by acknowledging the Agent's achievements, new skills, and the things they surprised you with.
- 🚀 Continue by addressing some areas for improvement that you notice in the Agent's performance- this is your chance to make them aware of what should be worked on!
- 🤝 End on a positive note, inspiring the Agent and expressing gratitude for their hard work.
These steps should help you give a good, constructive feedback to your Agent and ensure that they feel motivated and supported after your session!
How to become an expert in constructive feedback?
It's not that easy to provide constructive feedback sometimes and mastering constructive feedback requires a few key principles
Here are a few points that you should always keep in mind when talking to the Agent:
Now you should know how to provide relevant constructive feedback to your Agents for them to improve productivity!
If you are interested in finding out how Kaizo tools might help you on this journey, visit this link!