Weβve introduced important improvements to make managing your teams in Kaizo simpler and more reliable! π
From fixing assignment glitches to giving you direct control over team structures, these updates help you keep your setup clean and efficient.
Whatβs New?
π Fixed Team Assignment Race Condition
- Resolved an issue where agents could be assigned to multiple teams at once when options were selected quickly.
- The system now enforces single-team assignment as intended.
π₯ Manage People β Team Management Access
- Users with Manage Teams permission can now:
- Move agents between teams directly from the People tab.
- Assign or update team leads with ease.
- Only the Team and Team Lead columns are editable, keeping changes focused and simple.
Why It Matters
These updates ensure cleaner team structures and give managers a faster, more intuitive way to organize teams, without needing to jump between settings screens. Less time fixing issues, more time leading teams. π
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