Rico Deonaldo
- Total activity 60
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Activity overview
Latest activity by Rico Deonaldo-
Rico Deonaldo created an article,
📣 Release: Missions – Fixed Duplicate Creation on Double-Click
We’ve resolved an issue in Missions that could cause hidden duplicates when creating new missions. 🙌Now, you can be confident that only one mission is created per user per category — even if the Cr...
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Rico Deonaldo created an article,
📣 Release: Missions – Fixed Duplicate Creation on Double-Click
We’ve resolved an issue in Missions that could cause hidden duplicates when creating new missions. 🙌Now, you can be confident that only one mission is created per user per category — even if the Cr...
-
Rico Deonaldo created an article,
📣 Release: QA Settings – Synced Scorecard Selection Across Tabs
We’ve made QA setup smoother and more efficient! 🙌Your selected scorecard in QA Settings now stays active when switching between tabs, so you don’t have to reselect it each time. What’s New?🆕 Synce...
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Rico Deonaldo created an article,
📣 Release: QA Settings – Synced Scorecard Selection Across Tabs
We’ve made QA setup smoother and more efficient! 🙌Your selected scorecard in QA Settings now stays active when switching between tabs, so you don’t have to reselect it each time. What’s New?🆕 Synce...
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Rico Deonaldo created an article,
📣 Release: Assignment Sessions Management Page
We’ve introduced a brand-new Assignments Management page to give admins more visibility and control over QA distribution. 🙌With this update, managing assignments across QA Experts is simpler and mo...
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Rico Deonaldo created an article,
📣 Release: Assignment Sessions Management Page
We’ve introduced a brand-new Assignments Management page to give admins more visibility and control over QA distribution. 🙌With this update, managing assignments across QA Experts is simpler and mo...
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Rico Deonaldo created an article,
📣 Release: IQS Ratings – New Permission for Challenging Other Agents’ Ratings
We’ve introduced a new permission to give QA leaders greater flexibility in managing evaluations. 🙌With this update, authorized users can now challenge QA ratings of any agent, while existing permi...
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Rico Deonaldo created an article,
📣 Release: IQS Ratings – New Permission for Challenging Other Agents’ Ratings
We’ve introduced a new permission to give QA leaders greater flexibility in managing evaluations. 🙌With this update, authorized users can now challenge QA ratings of any agent, while existing permi...
-
Rico Deonaldo created an article,
📣 Release: AutoQA & Autopilot Enhancements – Editing, Multilingual Notes & Sentiment Analysis
We’ve rolled out a powerful set of enhancements to make AutoQA and Autopilot smarter, more flexible, and more multilingual than ever! 🙌From editing scorecards on the fly to coaching notes in multip...
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Rico Deonaldo created an article,
📣 Release: AutoQA & Autopilot Enhancements – Editing, Multilingual Notes & Sentiment Analysis
We’ve rolled out a powerful set of enhancements to make AutoQA and Autopilot smarter, more flexible, and more multilingual than ever! 🙌From editing scorecards on the fly to coaching notes in multip...