Gloria Szabó
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Activity overview
Latest activity by Gloria Szabó-
Gloria Szabó created an article,
📣 Release: QA Verification
🕵🏼 QA Verification: Double-Check Your Quality RatingsEver wonder if your QA Experts are hitting the mark with their ratings? QA Verification is here to give you peace of mind. This feature lets man...
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Gloria Szabó created an article,
📣 Release: QA Verification
🕵🏼 QA Verification: Double-Check Your Quality RatingsEver wonder if your QA Experts are hitting the mark with their ratings? QA Verification is here to give you peace of mind. This feature lets man...
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Gloria Szabó created an article,
Understanding Customer Sentiment & Agent Empathy Distributions
What These Dashboards ShowThis multi-chart view provides a comprehensive analysis of how customer sentiment and agent empathy are distributed across your organization over time and by team.Four Mai...
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Gloria Szabó created an article,
Understanding Customer Sentiment & Agent Empathy Distributions
What These Dashboards ShowThis multi-chart view provides a comprehensive analysis of how customer sentiment and agent empathy are distributed across your organization over time and by team.Four Mai...
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Gloria Szabó created an article,
📣 Release: Enhanced Auto QA Metadata Management
Introducing Enhanced QA Scorecard Templates with Auto QA Metadata Management! ⚡️This update brings a brand-new Auto QA Metadata setup that lets you add extra context and information for your AI-pow...
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Gloria Szabó created an article,
Data hasn't been updating
Because of the nature of Salesforce integrations, they are usually connected to a single Salesforce admin user. If for any reason, the Salesforce admin is no longer the user who previously installe...
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Gloria Szabó created an article,
Terms & Conditions
Kaizo's current Terms & Conditions can be found online at https://kaizo.com/terms. Kaizo's Terms & Conditions are including Kaizo's Data Processing Terms (Section 7). Should you need access to a ...
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Gloria Szabó created an article,
Privacy Policy
Kaizo's Privacy Policy can be found online at https://kaizo.com/privacy/. It explains what kind of Personal Data we collect via our Tools and Services and if you contact us via one of our e-mail ad...
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Gloria Szabó created an article,
Kaizo as a Data Processor
Kaizo processes personal data both as a processor and as a controller. The personal data processed as processor is limited to that information provided by the client to Kaizo by using Kaizo's servi...
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Gloria Szabó created an article,
Kaizo as a Data Controller
The personal data processed as controller is limited to the information that Kaizo needs to maintain the customer relationship with the customer. This personal data includes, among others, data of ...