Kaizo is AI model-agnostic, our commitment to innovation drives us to provide users with the best and latest AI models available on the market today. And so we are happy to announce the integration of Claude 3 and GPT-4o into our product lineup, setting new standards in AI performance.

Claude 3 is an advanced AI language model developed by Anthropic, a company specializing in AI research and development. It is known for its quick response times, high precision, and ability to manage and understand context effectively. What’s more, Claude 3 has zero retention capabilities, making it accessible to CS teams that have strict data privacy requirements. This model also reduces the time it takes to get an automated QA assessment of any ticket.

GPT-4o (“o” for “omni”) is the newest version of the GPT AI model. It marks a significant leap towards more natural human-computer interaction. For customer support teams, this model promises to improve coaching feedback quality and reduce the amount of time it takes to automatically review the quality of a ticket.

By adding Claude 3 and GPT-4o, we are not just upgrading our product; we are enhancing your productivity and overall experience because these models deliver quicker, more accurate, and higher-quality results.

Stay tuned to learn about our upcoming updates! ✨