📣 Release: Full List of Tickets

We’ve got exciting news – a new QA Insights feature is live! 🔍📊

Just got an update from our team — we’ve released a new feature that was strongly inspired by our client's feedback! 🙌

You can now view the full list of all tickets evaluated for a specific QA Scorecard directly within the QA Insights dashboard.

What’s New?

With this enhancement, you can now:
✅ Quickly identify which tickets were included in a QA Scorecard
✅ Drill down into specific evaluations for deeper analysis
✅ Gain clearer context on results and trends

This makes it easier than ever to understand your QA data, track evaluation consistency, and identify coaching opportunities without jumping between screens.

As always, if you have any questions or feedback, our team is here and happy to help! 🤗💬