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  1. Kaizo
  2. Getting Started
  3. QA and how to set it up

QA and how to set it up

This section is will help you to set up Quality standards for your team and explain how optimise feedback communication with your agents!

  • How to set up a QA template in Kaizo?
  • What is the best QA template for my team?
  • QA overview
  • How to rate tickets?
  • What happens post QA rating?
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