How to set up QA rating?

Get started with QA feature by defining your own rating criteria. 

To set up your QA rating criteria:

- copy in a separate spreadsheet and fill in this template 

- send it to us at support@kaizo.com

We will notify you once your customized QA rating criteria are set, so you can start rating the tickets. 

Click here to learn how to QA rate your tickets with Kaizo.